Terms of Service
Effective Date: 10/2/2026
Welcome to the White Glove Lavatories website (“Website”). These Terms of Service (“Terms”) govern your use of our Website and any services, quotes, communications, or information provided by White Glove Lavatories (“we,” “us,” or “our”).
By accessing this Website, submitting a quote request, contacting us, or using our services, you agree to these Terms. If you do not agree, please do not use our Website.
1. Services
White Glove Lavatories provides luxury restroom trailer rental services for events and temporary-use needs, including, but not limited to:
Weddings
Corporate events
Private parties
Graduation parties
Sweet 16s
Festivals
Long-term rentals
Construction projects
Government or municipal support services
Other private and public events
Specific rental details, equipment specifications, and service terms may be outlined in a separate rental agreement or invoice.
2. Quotes, Availability, and Booking
Quotes provided through this Website, email, phone calls, or text messages are:
Based on the information available at the time of inquiry
Not guaranteed until confirmed
Subject to change if event details change, including location, guest count, schedule, access, utilities, or other relevant factors
Subject to trailer availability and scheduling
A rental is not officially booked until confirmed through an agreed payment and/or signed rental agreement process.
3. Customer Responsibilities (Rental Requirements)
For rentals, the customer is responsible for ensuring:
A safe and accessible delivery and pickup location
Adequate access for truck and trailer entry
Site clearance and permission for placement
Stable and appropriate ground conditions
Water availability if required
Power availability if required
If water and/or power are unavailable, additional service options and/or fees may apply.
Failure to meet site requirements may result in additional charges or cancellation of service.
4. Payments
Payments may include deposits, partial payments, or full payments depending on the rental terms.
We may use third-party platforms for payments and invoicing. By submitting payment, you agree to the terms and policies of the applicable payment processor.
Failure to meet payment terms may result in cancellation or refusal of service.
5. Website Use
You agree to use our Website only for lawful purposes. You may not:
Attempt to gain unauthorized access to any part of the Website
Misuse the Website, forms, or communication systems
Submit false, misleading, or fraudulent information
Interfere with the Website’s performance or security
We reserve the right to restrict access if misuse is detected.
6. Communication Consent (Calls, Texts, and Email)
By submitting your information through our Website forms or contacting us by phone, SMS/text, or email, you consent to be contacted by White Glove Lavatories regarding your request, including:
Quote follow-ups
Booking confirmations and rental communication
Delivery and pickup coordination
Scheduling and logistics
Customer service updates
7. SMS/Text Messaging Terms (A2P Compliance)
If you provide your phone number and opt in to receive SMS/text messages, you may receive recurring messages from White Glove Lavatories.
Message types may include:
Quote follow-ups
Booking confirmations
Scheduling updates
Delivery and pickup coordination
Customer support messages
Promotional or seasonal messages, where applicable and consented to
Message frequency may vary.
Message and data rates may apply.
Opt-Out Instructions
You may opt out at any time by replying:
STOP
Help Instructions
For assistance, reply:
HELP
Or contact us directly using the information in Section 12 below.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Age Restriction
You must be 18 years or older to opt in to receive SMS messages.
Consent to receive SMS messages is not a condition of purchase.
We do not send SMS messages using purchased, rented, or third-party marketing lists.
8. Intellectual Property
All text, images, graphics, logos, videos, branding, and other content on this Website are owned by or licensed to White Glove Lavatories and may not be copied, reproduced, distributed, or modified without written permission.
9. Disclaimer
This Website and its content are provided on an “as-is” basis. While we strive to keep information accurate and current, we do not guarantee that the Website will always be error-free, complete, or uninterrupted.
10. Limitation of Liability
To the maximum extent permitted by law, White Glove Lavatories is not liable for any indirect, incidental, or consequential damages arising from:
Use of this Website
Inability to access the Website
Reliance on Website content
Delays or interruptions in communications
11. Privacy
Your use of our Website is also governed by our Privacy Policy.
Please review our Privacy Policy here: Privacy Policy
12. Contact Information
For questions about these Terms or for customer support, please contact us:
📞 Call/Text: (631) 678-6314
📧 andrew@whiteglovelavatories.com
🌐 whiteglovelavatories.com